Privacy Policy
How we collect, use, and protect your personal information.
At Alphabet Arabic Academy, we are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe. By using our services, you trust us with your information — and we take that trust seriously.
1. Information We Collect
We collect information to provide and improve our services to you:
- Personal Information: Name, email address, WhatsApp number, country, and city when you register or contact us.
- Payment Information: Processed securely through third-party payment processors. We do not store credit card details.
- Usage Data: How you interact with our website (pages visited, time spent, etc.) to improve user experience.
- Communications: Any messages, questions, or feedback you send us.
2. How We Use Your Information
- To provide and maintain our Arabic and Quran courses
- To communicate with you about lessons, schedules, and updates
- To process your payments securely
- To improve our website and teaching methods
- To respond to your questions and support requests
- To send occasional updates about new courses or offers (you can opt out anytime)
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We only share data in these cases:
- With your consent: When you explicitly agree to share information.
- Service providers: Trusted partners who help us operate (payment processors, email services) — all bound by strict confidentiality.
- Legal requirements: If required by law or to protect our rights.
4. Data Security
We implement security measures to protect your information:
- SSL encryption on all pages
- Secure payment gateways (PCI compliant)
- Limited access to personal data
- Regular security reviews
🔐 While we do our best, no online transmission is 100% secure. We continuously work to protect your data.
5. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze website traffic (Google Analytics)
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some website features.
6. Third-Party Links
Our website may contain links to external sites (like payment processors or social media). We are not responsible for their privacy practices. Please review their policies separately.
7. Children’s Privacy
We offer courses for children, but:
- A parent or guardian must provide consent
- We collect minimal information needed for lessons
- Parents can request access or deletion of their child’s data
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (right to be forgotten)
- Object to certain processing
- Data portability
Contact us to exercise these rights.
9. Data Retention
We keep your information only as long as necessary to provide services or comply with legal obligations. When no longer needed, we securely delete or anonymize it.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with an updated revision date. Continued use of our services means acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests:
- Email: [email protected]
- WhatsApp: +2 010 1234 5678
- Address: Cairo, Egypt
We aim to respond within 5 business days.
🔒 By using Alphabet Arabic Academy, you trust us with your information. We are committed to protecting that trust with transparency, security, and respect for your privacy. Thank you for being part of our community.